Birthday Express Reviews

Birthday Express has an overall rating of 4.8 based on 29 reviews. Customer feedback on Birthday Express is mixed: Birthday Express reviewers highlight positive aspects like wide variety of party supplies, good quality products, helpful customer service and fast shipping, which strongly appeal to parents planning children's birthday parties. However, Birthday Express is often criticized for its higher prices than competitors, occasional shipping delays, limited customization options and inconsistent product availability.

4.8/5.0

29 reviews

5 Stars

18

4 Stars

7

3 Stars

0

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1 Star

0

All Birthday Express Reviews (29)
hee_Steele80
June 01, 2026
"Exactly how online ordering should be"
I’m particular about websites being easy to use, and this one met my standard. I found what I needed right away, checkout was simple, and it made ordering birthday stuff feel way less stressful
Ellen.wang
May 30, 2026
"I ordered this birthday party kit it..."
I ordered this birthday party kit it had pretty much all we needed in it. The plates, cups, banner, and napkins were there, so that was nice. A few more balloons I kind of wish it had, but overall it was still good
francisodonnell8792
May 26, 2026
"Pretty quick help with my order"
I had a question about my order and, unless I’m remembering it wrong, customer service got back to me quickly. They were nice, explained things clearly, and helped sort it out without turning it into a whole big ordeal
yvonne_Kelley87
May 22, 2026
"Refund was quick and easy"
I expected the refund to be a hassle, but it came back fast. I used my usual shortcut of checking once to make sure it was processing, then figured no news was good news. A couple days later, the money was back. Super simple.
Mabel-stefaniak
May 02, 2026
"Name looked perfect, but I was still disappointed"
The personalization itself came out perfect, so I was happy with that part. I guess I just expected to feel more excited about it overall, and ended up a little disappointed.
neville1977
May 01, 2026
"I ordered some decorations and plates for my..."
I ordered some decorations and plates for my son’s birthday, they were nicer than I thought they’d be. The colors looked really good once everything was set up, and there was just something about it that made the whole party feel more put together.
The cups and banners held up all day too, even with a bunch of kids running around and messing with everything. I was kind of surprised nothing ripped or felt cheap. I’d definitely order again for another party.
hello_edna143
April 26, 2026
"Nice invites, felt like a good choice"
I ordered birthday invitations my first reaction when I opened them was that they looked nice. The paper had a good feel to it, not cheap or flimsy, and the colors were really close to what I expected from the online preview. I did notice a tiny mark on the edge of one or two, but it wasn’t anything that stood out enough to bother me. Shipping was fine too. Overall, they just felt like the right pick for simple party invites, and I’d probably use them again.
Heather_flamand76
April 17, 2026
"I found the birthday decorations for less..."
I found the birthday decorations for less than what I saw on a few other sites, and the shipping cost was reasonable too. i kind of regret spending so much time comparing other places before finding this one. Overall, I’m happy with what I paid
william2005
April 14, 2026
"Good party stuff in one place"
I used Birthday Express for my kid’s birthday party and they had a solid mix of things for the theme. Plates, balloons, little party favors. All the basics. A few of the designs I liked were out of stock, which was a little frustrating, but I still found enough to make it work. I’d probably order from them again.
Robert_whitman75
April 01, 2026
"Return was easy enough"
I ended up returning it and, the process was straightforward. The refund did take a few days to show up, but that’s not really a big deal and I don’t think it’s fair to act like it was some huge hassle. Overall, it worked out fine.
Yolanda_pharris04
April 01, 2026
"Pretty good deals for party supplies!"
I used birthdayexpress.com for my kid’s party stuff, and honestly... the promo code actually worked, which was a nice surprise! The prices ended up being better than I expected after the discount. I’d definitely check there again before paying full price somewhere else
cody1971
March 14, 2026
"Good prices, but a little disappointed"
I ordered some party supplies because the prices were good, and to be fair, everything looked like the pictures and the shipping was fine. A few of the items did feel cheaper than I expected, though, which was a bit disappointing. It’s still probably worth it for the price, but I do feel like an apology or at least some acknowledgment would be fair
SallySpiegler
March 11, 2026
"It made birthday planning feel so much easier"
I was a little stressed trying to pick a birthday theme, but there were so many cute options that I found the perfect one really fast. It just felt like the right fit, and that made me feel way more excited about planning everything.
hello_evelyn224
February 25, 2026
"It actually showed up on time?"
My stuff arrived exactly when they said it would, which kind of threw me off because I was expecting some kind of delay. No complaints though.
thomas1980
February 23, 2026
"Wish I’d ordered sooner"
Everything came exactly as I ordered, with no issues at all. i only regret not ordering from them sooner.
hello_debra437
February 21, 2026
"Honestly, the balloons were great"
I wasn’t expecting much, but they actually stayed full and looked really nice. It held up better than I thought, so I was happy with them.
Bonnie_porter84
February 18, 2026
"Packaging was seriously solid"
Everything showed up packed really nicely—like, almost too well packed. No bent corners, no broken party stuff, nothing crushed or weird. it arrived in better shape than I expected.
Katherine_williams79
February 17, 2026
"Not gonna lie, the box was damaged but they made it right"
Not gonna lie, the box showed up damaged at first, but they handled it really well. I got a replacement quickly and didn’t have to deal with any hassle, so I’m happy with how it turned out
dustin-Castillo
February 12, 2026
"Had Most of What I Needed"
They had most of what I came in for, so overall it was okay. A few things were sold out, which was a little frustrating, but not a huge deal, not a huge deal. I still managed to get enough of what I needed
williamcochran6589
February 05, 2026
"I ordered way later than I should..."
I ordered way later than I should have, which is on me because I kept telling myself I had more time and then suddenly the party was basically here. I figured there was no way it would arrive in time, but I messaged support and they got back to me fast, checked everything, helped me switch the shipping, and didn’t make it complicated.
The box showed up before the party and everything was exactly what I ordered. I was seriously stressing because I had a million other things going on and hadn’t planned as well as I should’ve, so I was really grateful it all worked out. I’d definitely use BirthdayExpress.com again.

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Birthday Express Q&A

Well after reading the reviews, i hesitate to place an order for fear it will not arrive in time for my party. how can i be sure?

If i order today when would i get my shipment by

A lot of people had bad horrible service and i just don't want to experience what the gone through my daughter birthday is 16th of may and it says my order arrives on 5/12 i just hope its true cause i got olot of guest coming and don't need any problems

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